At hp88, we believe that gaming should always be fun — never a source of stress, financial hardship, or harm. We are committed to providing every Filipino player with the tools, information, and support needed to keep gaming safe and enjoyable.
In accordance with Philippine gaming regulations and PAGCOR guidelines, the hp88 platform is exclusively available to individuals who are 21 years of age or older. No exceptions. Age verification is required during registration and KYC.
The minimum age for casino-style gambling in the Philippines is 21 years old. This is not just a regulatory checkbox for hp88 — it is a genuine commitment to protecting young Filipinos from the potential harms of gambling before they are mature enough to make fully informed decisions about risk and money.
hp88 enforces this rule strictly. Every new player is required to submit a valid government-issued Philippine ID during the KYC verification process. Accounts found to belong to individuals under 21 are immediately suspended and all associated funds are returned. We also encourage parents and guardians to use device-level parental controls to prevent minors from accessing online gaming platforms.
If you suspect a minor is using the hp88 platform, please contact our 24/7 support team immediately via live chat inside your hp88 account dashboard.
Responsible gaming is built into the hp88 platform from the ground up — not added as an afterthought. Here is what we do to protect every Filipino player.
Every hp88 player must verify their age and identity before accessing real-money games. We use government-issued Philippine IDs to confirm that all players are 21 years of age or older, in line with PAGCOR requirements.
Players who feel their gambling is becoming a problem can request a self-exclusion directly from their hp88 account dashboard. Self-exclusion can be temporary (24 hours to 6 weeks) or permanent, and takes effect within 24 hours of the request.
Set your own daily, weekly, or monthly deposit limits directly from your hp88 account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period to prevent impulsive decisions.
hp88 sends on-screen alerts after a set period of continuous play — reminding you how long you have been gaming and prompting you to take a break. You can configure the reminder interval from your account settings.
Need a short break without fully closing your account? hp88's cooling-off feature lets you pause your account for a period of your choosing — from 24 hours up to six weeks. During this time, you cannot log in or place any wagers.
Reality Check is an optional feature that displays a periodic summary of your session — including how long you have been playing and your net gaming activity. It is a simple but powerful tool to keep you grounded and in control.
All of the following tools are available to every registered hp88 player, free of charge, directly from the account dashboard. You do not need to contact support to activate most of them — they are designed to be quick and easy to use, because we know that when you need them, you need them now.
hp88 takes responsible gaming seriously because we are a platform built for Filipino players, by people who understand the Filipino community. We know that for most players, gaming is a fun pastime — but we also know that for some, it can become a problem. That is why these tools exist.
Remember: Gambling is addictive. Know when to stop. If you or someone you know needs help, please reach out to our support team or a trusted counsellor.
Go to Account Settings → Responsible Gaming → Deposit Limits. Choose daily, weekly, or monthly. The limit applies immediately. To lower a limit, the change is instant. To raise one, there is a mandatory 24-hour waiting period.
Cap the maximum amount you are willing to lose in a given period. Once your loss limit is reached, hp88 will automatically prevent further wagers until the period resets. This is one of the most effective tools for budget-conscious players.
Control the total amount you can wager — not just deposit — within a set time frame. Useful for players who want to manage their total betting activity regardless of wins and losses.
Activate a temporary account pause from 24 hours up to 6 weeks. Your account is locked for the duration — no logins, no deposits, no wagers. Your balance is preserved and you can withdraw after the period ends.
For a more serious break, self-exclusion closes your hp88 account for a minimum of 6 months or permanently. During self-exclusion, you cannot create a new account. Contact our support team via live chat to initiate this process.
Set a reminder interval (e.g., every 30 or 60 minutes) and hp88 will display a pop-up showing your session duration and net activity. A simple nudge that helps you stay aware of how long you have been playing.
Problem gambling can affect anyone — regardless of income, background, or how long they have been playing. Recognising the warning signs early is the first step toward getting help.
Spending more money on gambling than you can afford to lose
Chasing losses — betting more to try to win back what you lost
Lying to family or friends about how much time or money you spend gambling
Borrowing money or selling belongings to fund gambling
Feeling restless, irritable, or anxious when you try to cut back or stop
Neglecting work, school, family, or personal responsibilities because of gambling
Using gambling as a way to escape stress, depression, or personal problems
Feeling unable to stop even when you want to
Have you ever gambled with money that was meant for rent, bills, food, or other essential expenses?
Have you ever felt the need to bet larger and larger amounts to get the same level of excitement?
Have you made repeated unsuccessful attempts to control, cut back, or stop gambling?
Has gambling ever caused serious problems in your relationships, work, or finances?
Have you ever felt guilt, shame, or regret after a gambling session?
The vast majority of hp88 players enjoy gaming as a fun, recreational activity — and that is exactly what it should be. These practical tips will help you keep it that way, whether you are playing slots, bingo, Super Wheel, or any other game on the hp88 platform.
Only gamble with money you can afford to lose. Before you start any session on hp88, decide on a budget — an amount you are genuinely comfortable losing — and stick to it. Never gamble with money set aside for rent, bills, groceries, or your family's needs.
Set a time limit before you start. It is easy to lose track of time when you are enjoying a game. Use hp88's session reminder feature or simply set a timer on your phone. When the time is up, log out — win or lose.
Never chase your losses. If you have had a losing session, resist the urge to keep playing to win it back. Chasing losses is one of the most common patterns in problem gambling. Accept the loss, log out, and come back another day.
Do not gamble when you are emotional. Avoid playing on hp88 when you are stressed, upset, tired, or under the influence of alcohol. Emotional states impair judgment and can lead to decisions you will regret.
Balance gaming with other activities. Gaming should be one of many leisure activities in your life — not the only one. Make sure you are spending quality time with family and friends, pursuing hobbies, and taking care of your physical and mental health.
Use hp88's responsible gaming tools proactively. Do not wait until gambling becomes a problem to set deposit limits or session reminders. Setting these tools up from the start is a sign of a smart, responsible player — not a sign of weakness.
If you or someone you know is struggling with problem gambling, help is available. You do not have to face it alone. hp88 supports access to responsible gaming resources for Filipino players.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR's responsible gaming framework includes player protection measures and support referrals.
Our 24/7 live chat support team — based in the Philippines — is trained to assist players who have concerns about their gaming behaviour. Contact us via live chat inside your hp88 account dashboard. All conversations are confidential.
Sometimes the most important step is simply talking to a family member, close friend, or community leader you trust. In the Philippines, family support is one of the strongest protective factors against problem gambling. Huwag mahiyang humingi ng tulong.
Gambling is addictive. Know when to stop.
This is the PAGCOR-recommended responsible gaming tagline. hp88 displays it prominently because we mean it. If gaming stops being fun, it is time to stop gaming. Use our self-exclusion tools, talk to our support team, or reach out to a trusted person in your life.
hp88 is here for the fun, the excitement, and the wins — but always within your limits. Set up your responsible gaming tools today and enjoy everything hp88 has to offer with complete peace of mind.
21+ only. Gambling is addictive. Know when to stop. Please play responsibly.